Help Centre

Answers to common questions.

How much does it cost to list an item?

A standard listing costs GH₵10 and stays active for 30 days. Optional promotions like Top Boost, Featured and Flash are available at additional, admin-configured prices.

How do I contact a seller?

Open any product page and tap "Contact Seller" to send a secure enquiry. The seller responds via their dashboard.

How do promotions work?

When creating or managing a listing, choose one or more promotions. After payment, the promotion is activated automatically and appears in the correct homepage or search position until it expires.

What happens when my listing expires?

Expired listings are automatically deactivated. You can renew for another 30 days for GH₵10 from your dashboard.

Is it safe to buy here?

BASE 7 GHANA connects buyers and sellers. Always inspect products before paying and meet in safe, public locations. See our Buyer Safety page for full guidance.